Shipping policy
Camille London – Shipping Policy
Free Shipping on All Orders!
At Camille London, we offer free shipping on all orders, with no minimum purchase required.
Processing Time
Business Days
We process orders from Monday to Friday, excluding weekends and public holidays.
Order Preparation
Once your order has been placed, it will be prepared and processed within 3 to 7 business days.
Shipping
Once processing has been completed, your order will be shipped on the next business day.
Public Holidays and High-Demand Periods
During promotional periods, sales, special campaigns, or public holidays, order preparation times may be slightly longer than usual.
Changes and Cancellations
As our order preparation system is automated, once an order has been placed, it cannot be cancelled.
If you need to correct your shipping address or any other information, please contact us as soon as possible at:
If your order has already been processed, we will unfortunately be unable to make any changes.
Estimated Delivery Times
Delivery times depend on the destination country.
| Region | Estimated Delivery Time |
|---|---|
| Europe | 7–14 business days |
| United States and Canada | 7–16 business days |
| Latin America | 10–25 business days |
| Australia and New Zealand | 10–26 business days |
| Rest of the World | 11–30 business days |
Important: In exceptional circumstances, such as periods of high demand, logistical disruptions, customs delays, or deliveries to remote areas, delivery may take up to 40 business days.
If your order is delayed beyond the estimated delivery timeframe, please contact our customer service team.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
You can use this tracking number to check the status of your shipment and follow your package until it is delivered.
If you have any questions regarding your order, please contact us at: