Terms of service

Camille London – Terms and Conditions of Service

GENERAL INFORMATION

This website is operated by Camille London. Throughout the site, the terms "we", "us", and "our" refer to Camille London.

Camille London provides this website, including all information, tools, and services available through it, subject to your acceptance of these Terms and Conditions and any policies referenced herein.

By visiting our website and/or making a purchase, you agree to be bound by these Terms and Conditions of Service, as well as any additional policies published on this website.

These Terms apply to all users of the site, including visitors, customers, suppliers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not use our services.

Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to offer our products and services.


1. Online Store Terms

By using this website, you confirm that:

  • You are of legal age under the laws applicable in your country or have the necessary legal authorisation.

  • You will not use our products for any illegal or unauthorised purpose.

  • You will not violate any applicable laws, including intellectual property laws.

  • You will not transmit viruses, malware, or any other malicious code.

A breach of these conditions may result in the immediate suspension or termination of your access to our services.


2. General Conditions

We reserve the right to refuse service to any person, for any reason and at any time, to the extent permitted by applicable law.

You understand that, except for payment card information, which is always transmitted securely and encrypted, certain information may be transferred across different networks to ensure the proper operation of the service.

You may not reproduce, copy, sell, resell, or exploit any part of the service without the express written permission of Camille London.

The headings used in this document are included for convenience only and will not limit or otherwise affect these Terms.


3. Accuracy of Information

We make reasonable efforts to ensure that the information available on our website is accurate and up to date. However, we cannot guarantee that all information published on the website will always be complete, accurate, or current.

The information provided on this website is for general informational purposes and should not necessarily be relied upon as the sole basis for making decisions.

We may modify the contents of this website at any time, subject to our obligations under applicable law.


4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue any part of the service at any time.

Camille London shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the service, except where otherwise required by applicable law.


5. Products and Services

Certain products may be available exclusively through our online store.

Product quantities may be limited and returns will be subject to our Returns Policy.

We make every reasonable effort to display the colours, images, and characteristics of our products as accurately as possible. However, we cannot guarantee that the colours displayed on your device will exactly match the actual product.

We reserve the right to:

  • Limit sales by customer or geographical area where legally permitted.

  • Modify product descriptions.

  • Change prices without prior notice.

  • Discontinue or withdraw products from sale.

We do not guarantee that every product or service will meet the personal expectations of every customer.


6. Billing and Account Information

We reserve the right to refuse any order, subject to applicable law.

We may also limit or cancel quantities purchased per person, household, or order.

If we make a change to or cancel an order, we will attempt to notify you using the email address or telephone number provided when the order was placed.

The customer agrees to provide current, complete, and accurate purchase, billing, and account information.


7. Third-Party Tools

We may provide access to tools developed or operated by third parties.

These tools may be provided "as is" and "as available", subject to the terms and conditions of their respective providers.

Your use of third-party tools is at your own discretion and risk, and you should ensure that you understand and accept the terms under which those tools are provided.


8. Third-Party Links

Our website may contain links to third-party websites.

Camille London does not control and is not responsible for the content, policies, privacy practices, or activities of third-party websites.

We recommend reviewing the relevant terms and policies before using any third-party services or providing them with personal information.


9. User Comments, Feedback and Other Submissions

If you submit comments, suggestions, reviews, feedback, or other content, you agree that Camille London may use, reproduce, modify, adapt, and publish such content to the extent permitted by applicable law.

We reserve the right to remove content that we consider to be:

  • Illegal.

  • Offensive.

  • Fraudulent.

  • Defamatory.

  • Infringing upon the rights of third parties.

You are solely responsible for the content you submit or publish.


10. Personal Information

The processing of your personal information is governed by our Privacy Policy.


11. Errors, Inaccuracies and Omissions

From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions.

  • Prices.

  • Promotions.

  • Shipping charges.

  • Product availability.

We reserve the right to correct errors or inaccuracies and, where necessary and legally permitted, to modify or cancel affected orders.

If a correction materially affects an order that has already been placed, we will notify the customer where required.


12. Prohibited Uses

You are prohibited from using this website for:

  • Illegal activities.

  • Violating applicable laws or regulations.

  • Infringing intellectual property rights.

  • Defaming, harassing, abusing, or discriminating against others.

  • Transmitting viruses or malicious software.

  • Collecting or obtaining another user's personal information without authorisation.

  • Spam or phishing.

  • Interfering with the security or proper operation of the website.

A breach of these restrictions may result in the immediate suspension or termination of your access to the service.


13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that the website or service will always be:

  • Uninterrupted.

  • Completely secure.

  • Free from errors.

The website and its services are provided subject to availability.

To the maximum extent permitted by applicable law, Camille London, its employees, representatives, partners, or collaborators shall not be liable for indirect or consequential losses arising from the use of the website.

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited.


14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Camille London harmless from claims, expenses, or liabilities arising from your unlawful use of the website or your breach of these Terms and Conditions.


15. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.

The remaining provisions shall remain valid and enforceable.


16. Termination

Any obligations and liabilities incurred before the termination of these Terms shall continue to apply where appropriate.

Camille London may suspend or terminate your access to the website if you breach these Terms or use our services for unlawful or fraudulent purposes.


17. Entire Agreement

These Terms, together with any other policies published on our website, constitute the agreement between Camille London and the user regarding the use of our services.

Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.


18. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable law.

Nothing in these Terms shall limit any mandatory consumer rights available to customers under the laws applicable in their country of residence.


19. Changes to the Terms and Conditions

Camille London may update or modify these Terms and Conditions when necessary to reflect legal, technical, operational, or commercial changes.

Any updated version will be published on this page and will take effect in accordance with applicable law.

We recommend reviewing these Terms periodically to stay informed of any changes.


20. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

info@camillelondon.com


21. SMS Marketing and Notifications

By expressly consenting to receive SMS communications during checkout or through one of our subscription forms, you may receive:

  • Notifications relating to your orders.

  • Abandoned cart reminders.

  • Transactional messages.

  • Promotions and commercial offers.

Message frequency may vary.

Consent to receive marketing SMS messages is not a condition of purchase.

You may withdraw your consent at any time. Where supported, you can reply STOP to any of our SMS messages or use the unsubscribe method provided in the message.

Camille London does not charge you for this service, although your mobile network provider may apply standard message or data charges.

For any questions regarding our SMS service, please contact us at:

info@camillelondon.com